News and Views
Urban Supermarket Design Trends 2026-27.
“Supermarket branding and store design strategies that help urban retailers communicate value, make sustainability simple, and drive experience-led growth.”
“Operating across 48 countries, SPAR combines shared visual branding and core values with local adaptation. This case study shows how a global retail brand balances central brand direction with local execution, keeping the SPAR identity and promise consistent while ensuring relevance in every market.”

SPAR’s brand promise is built around food quality, community connection and exceptional shopper experience, a promise that drives loyalty and differentiation in increasingly competitive markets. They emphasize that although SPAR stores are locally owned, the international organisation provides strategic frameworks, brand guidance and category expertise that help members perform at a high level while preserving local identity.

Urban supermarkets are at a pivotal moment. With rising expectations for relevance, sustainability, health, and digital engagement, traditional grocery formats must evolve. Today’s urban consumers demand clarity, speed, personalised experiences, and visible value, and retailers that adapt will gain a competitive edge in both brand loyalty and commercial performance.

The Problem:
Urban supermarkets face pressure to deliver stronger value perception while meeting rising expectations for experience, sustainability, and health. Many legacy formats separate price, brand, and experience strategies, resulting in fragmented journeys, unclear communication, and underperforming fresh categories. Retailers need integrated models that simplify decision-making for shoppers while improving operational productivity and commercial returns.

Strategic Design Solutions Inspired by SPAR:
Fresh food anchors emotional engagement, while clear price architecture, premium private label, and efficient layouts strengthen value perception.
1. Strengthen Value Architecture
• Curate premium private‑label and core price ranges so value becomes visible and trusted at every touchpoint.
• Balance quality with competitive pricing to appeal to affluent, time‑pressed urban shoppers.

2. Elevate Experience Through Sensory & Phygital Zones
• Fresh food theatre, live prep, dedicated tasting and immersive signage create emotional hooks.
• Digital interfaces support personalisation, predictive availability and frictionless checkout.
Phygital supermarkets combine digital intelligence with physical theatre. AI-driven personalisation, predictive availability, and frictionless checkout operate quietly in the background, while fresh food theatre, intuitive zoning, and storytelling deliver emotional connection.

3. Intuitive Zoning & Navigation
• Smart layout cues guide shoppers fluidly through high‑impact categories, increasing dwell time and basket sizes.
• Health‑forward navigation and simplified sustainability cues help shoppers make confident choices.
Our Focus and Expertise:
CampbellRigg helps supermarkets translate strategy into measurable environments where value, experience, sustainability, and health converge. We combine brand strategy, format planning, interior architecture, and visual merchandising with predictive insight and scalable systems. Our work improves productivity per square metre, strengthens brand equity, and builds long-term loyalty while ensuring short-term commercial impact across complex grocery portfolios.

Experience is central to differentiation:
Spar Natural and the The Tosti Club offers fresh food theatre, live preparation, and intuitive zoning create emotional engagement while maintaining speed and convenience.

Beyond pricing, the Spar experience is a differentiator. Retailers should plan for richer, memorable in-store and online experiences that build emotional loyalty and justify trade-ups. This includes investing in personalised services, intuitive store layouts, engaging product storytelling, and live or digital touchpoints that resonate with evolving shopper expectations. Experience design becomes strategic, not ornamental in influencing both purchase and loyalty.

Predictive Insight & Operational Agility:
• Digital systems enable real‑time category optimisation, dynamic pricing and personalised offers.
• Scalable design systems support growth from compact urban branches to flagship hypermarkets.

Above and below: “Fresh produce takes centre stage in SPAR’s innovative Colombo, Sri Lanka store concept.”

SPAR’s model encourages adopting innovations, from digital tools to in-store technology, in ways that fit specific markets, demonstrating how to stay competitive without losing brand identity.
Retailers that align brand identity, experience design, performance analytics, and future‑ready formats deliver:
1. Higher dwell time and emotional engagement
2. Increased average basket and loyalty
3. Stronger brand equity in dense urban markets
4. Improved trading performance per square metre

Next Steps:
1. Book a consultation call for free
2. Co-create a bespoke retail design brief
3. Execute the creative concept efficiently
4. Track measurable increases in sales, loyalty, and market share

Global Expertise.
1. Fast Turnarounds & Market-Ready: Agile teams delivering store design, rollout, and rebranding projects worldwide.
2. End-to-End Expertise: Brand strategy, space planning, interior architecture, and visual merchandising.
3. Local Insights, Global Standards: Designs optimized for local consumer behavior across Europe, Middle East, Americas, and APAC.
4. Scalable & Modular: Solutions from compact urban stores to flagship mega-retail formats.



