Why the bank branch of the future will look nothing like the bank of yesterday

Walk into some bank branches today and you might think you wandered, by mistake, into a Capital One café where management has deliberately chosen to strip out tellers and cash handling facilities. Please see the image below.
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Banking design secrets by Campbell Rigg, new trends in bank branch design‎

Campbell Rigg has been working with large banks in the retail sector for the last few years to develop and deliver new bank branch concepts. The new branch concept is an expression of Campbell Rigg’s commitment to innovation, utilising...
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Trends in 2020 Branch Design for Banks and Credit Unions

Since the year 2000, many management teams, design and branding agencies in the financial industry have wrestled with what future role branches might have. The underlying question remains: Will mobile and digital services kill the brick-and-mortar...
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The essence of a bank and financial brand design

When searching for the meaning of financial branding and design for the industry, I came across this quote.  “Ultimately, a brand is the things people say about you when you’re not there,” says Jeff Bezos, CEO of Amazon...
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Branding for banks and Martech consultants

Does building a strong emotional brand, online and retail branch network strategy really matter? At Wells Fargo, it would seem the management team have been indifferent to this question, their customers and brand va...
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Bank design and digital brand consultants

As bank branch traffic has slowed, we examine ways to create retail interior branch design to improve traffic for banks and credit unions in the financial services sector. Through design and digital branding strategies, we aim to plan branch forma...
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Retail Financial Services design, marketing and the app

We continually benchmark the best in class retail bank and financial services operations across the globe. At the ANZ bank, new branch formats are emerging. In this article, we present images from the ANZ Grow format, a wealth branch format t...
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New Retail Bank Branch Design

A multi-channel transformation across different financial channels. Financial marketers are facing a demographic challenge as the millennial generation discover new alternatives that are challenging the primacy of tradit...
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Marketing Digital banking to Generation Y

This is the first of a series of posts concerning Insights for Marketing Digital Banking and Financial Services Solutions to Generation Y and contains thoughts and ideas first published in an article by Elizabeth Romme at the Esch...
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Trends bank branch the digital revolution design consultants

Brick-and-mortar bank branch: what comes after the digital revolution While many retail verticals today are experiencing the digital revolution, few have been affected as much as retail banking. Globally, more than half...
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