Branch retail design, brand identity,  audit, leading branding agency financial retailer interiors, marketing financial services

A bank branch network interior design,
marketing and rebranding concept for
Promzvyazbank, Russia (PSB).
PSB reassess branch footprint/functions
and how they will run their branches.

When Promsvyazbank executives
invested in our design services, they
discovered the new concept was streets
ahead of the competition, 15% cheaper to
implement and the Net Promoter Score
index showed customer loyalty moved up
from 10th position to 5th position.

Location - Kutuzovsky Propspekt, Moscow.
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“During our cooperation we found CampbellRigg
to be responsive, efficient and a highly
creative team of designers,
able to realise our objectives
with new branch designs.”

“I would, therefore, like to recommend
CampbellRigg without reservation as a
reliable retail design agency partner.
Elena Makota – Vice-President, Head of Retail Banking,
OAO Promsvyazbank.

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